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Outsourced

Manager Oversees Customer Service Team in India

Todd Dempsey, a rising star at American Novelty Company, is poised to manage the call center. However, upon his return from a training seminar, he's shocked to discover the company's decision to outsource the call center to India. To stay in the running for manager, Todd must relocate overseas, a decision he reluctantly makes. In India, Todd struggles to adapt to the local customs and navigate the complex dynamics with the assistant manager, who also has his sights set on the top job. With the help of fellow expats Charlie and Tonya, Todd learns to navigate the unfamiliar culture and finds a new sense of purpose in his unexpected new home.

Episodes:

Episode 1 Pilot

1. Pilot

Aired: Sep 23, 2010

When manager Todd Dempsy returns to work after management training, he learns...

Episode 3 Party of Five

3. Party of Five

Aired: Oct 7, 2010

Todd and Charlie try to set up a double date with Asha and Tonya, but things ...

Episode 4 Jolly Vindaloo Day

4. Jolly Vindaloo Day

Aired: Oct 14, 2010

Exploiting Todd's unfamiliarity with Indian holidays, Rajiv creates a fake ho...

Episode 5 Touched by an Anglo

5. Touched by an Anglo

Aired: Oct 21, 2010

Todd is confused when an employee files a sexual harassment claim against him...

Episode 6 Bolloween

6. Bolloween

Aired: Oct 28, 2010

Todd holds a Halloween party at the boarding house where he is now forced to ...

Episode 9 Temporary Monsanity

9. Temporary Monsanity

Aired: Nov 18, 2010

A monsoon threatens to spoil Todd's plans to get the office so that he can re...

Episode 11 A Sitar Is Born

11. A Sitar Is Born

Aired: Jan 20, 2011

Todd tries to encourage Madhuri to audition to become a Bollywood performer, ...

Episode 12 Sari Charlie

12. Sari Charlie

Aired: Jan 27, 2011

Charlie spies on Tonya to find out if she's seeing anyone, and discovers that...

Episode 13 Training Day

13. Training Day

Aired: Feb 3, 2011

Todd sets up a corporate retreat for his employees, but the train breaks down...

Episode 14 The Todd Couple

14. The Todd Couple

Aired: Feb 10, 2011

When the call center workers begin exhibiting poor customer service, Todd dec...

Episode 17 Todd's Holi War

17. Todd's Holi War

Aired: Mar 17, 2011

Todd fights with another company that cut off All-American Novelties' access ...

Episode 20 Mama Sutra

20. Mama Sutra

Aired: Apr 14, 2011

When Todd learns that Tonya's mom is back in town for another visit, he is de...

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Info about Outsourced

Current Status: Canceled

Network: NBC

Production Country: United States

Genres:Comedy